Supported Smart Meter Utilities

PLEASE CONTACT EPCOR BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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PLEASE CONTACT FORTISBC BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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PLEASE CONTACT THE CITY OF GLENDALE WATER AND POWER BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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PLEASE CONTACT MODESTO IRRIGATION DISTRICT BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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Almost any PG&E customer can connect the Emporia Vue: Utility Connect to their PG&E Smart Meter. Ensure you are eligible before purchasing a Vue.  Login to your My Energy account at pge.com.  Click “Stream My Data” toward the bottom of the page.

How to connect to PG&E for rate plans E1, E6, EVA, A1, A6 or A10

1. From the Stream My Data dashboard you will be able to see if you have an eligible meter by entering your account and address. You meter should appear in a list toward the bottom of the page. If your smart meter is not eligible, please contact PG&E at streamMyData@pge.com or call 1-877-743-4357.
2. Click the “Register New Device” link located under your meter badge ID on the Stream My Data dashboard
3. Enter the following data:
4. Name: Unique name of your choice
5. Make & Model: Other
6. Manufacturer: Emporia
7. Model: Vue
8. Device Type: In-Premise Display
9. MAC ID and Install Code: Located on the Vue and the inside lid of the Vue packaging.
10. Your Vue should now be connected, showing real-time data in the Emporia app. If the device does not successfully pair the first time, try again later or call 1-877-743-4357

How to connect to PG&E for rate plans ETOU-A or ETOU-B
(or if your meter is not listed in the web portal)

Call Stream My Data Customer Support at 1-877-743-4357 (Mon.-Fri. 8:00 a.m. – 7:00 p.m.) so that a representative can assist you with registering and pairing your device to your SmartMeter™. When calling, you will need to be present at the location where you would like your device to be paired, and prepared to provide the following information:

• Device MAC Address (16-digits) Located on the Vue and the inside lid of the Vue packaging.
• Installation Code (16-digits): Located on the Vue and the inside lid of the Vue packaging.
• Manufacturer: Emporia
• Model: Vue

PLEASE CONTACT THE CITY OF PALO ALTO UTILITIES BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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PLEASE CONTACT SACRAMENTO MUNICIPAL UTILITY DISTRICT BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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Almost any SCE customer can connect the Emporia Vue: Utility Connect to their SCE Smart Meter.

How to connect to SCE

1. Go to the SCE HAN Device Registration Form at https://crt.sce.com/home_area_network
2. Enter your 10-digit SCE account number that starts with a 8.
3. Enter the First and Last Name on the account.
4. Enter the Address of the SCE Meter.
5. Enter your Email Address.
6. Enter the Device ID (MAC Address) Located on the Vue and the inside lid of the Vue packaging.
7. Enter the Install Code: Located on the Vue and the inside lid of the Vue packaging.
8. Enter the Manufacturer: Emporia
9. Enter the Model: Vue
10. There the Device Type: USB Dongle
11. Check the box to Accept the Terms and Conditions
12. Then, click Submit.
13. You’ll receive a confirmation message for your request. It can take up to 72 hours to complete the process.

If you have any troubles connecting to SCE, please reach out to HANQuestions@sce.com

Get Your $25 Rebate

Fill out and return this form to SCE to receive a $25 rebate on your Vue

Support for IREA AMI Smart Meters is coming soon. Please check back.

PLEASE CONTACT KAUAI ISLAND UTILITY COOPERATIVE BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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Ameren customers should be able to connect the Emporia Vue: Utility Connect to their Ameren Smart Meters. Before purchasing a Vue, contact the Ameren Digital Customer Care Team at 877-263-7361 to ensure your Smart Meter is compatible.

How to connect to Ameren

1. Plug in your Vue: Utility Connect and set it up using the Emporia App
2. Collect the MAC Address and Install Code numbers located on the Vue and the inside lid of the Vue packaging
3. Make sure you have your Ameren account number
4. Call the Ameren Digital Customer Care Team: 877-263-7361‍
5. Provide the Ameren Digital Customer Care Team with your  MAC Address and Install Code numbers
6. Once the Ameren Digital Customer Care Team provisions your Smart Meter to your Vue, it should start streaming data. You may need to unplug the Vue for 5 seconds and plug it in again to reset it.

Almost any ComEd customer can connect the Emporia Vue: Utility Connect to their ComEd Smart Meter.

How to connect to ComEd:

• Find your ComEd Account Number from a ComEd Bill or the ComEd Website
• Collect the Device ID (MAC Address) and Install Code from the back of the Vue or the inside lid of the Vue packaging.
• Simply send an email to SMCDHelpDesk@ComEd.com with your Account Number, Device ID and Install Code and request a connection from your Vue to your AMI Smart Meter.

ComEd is typically able to make the connection within a short period during business hours. If you have any troubles connecting to ComEd, please reach out to SMCDHelpDesk@ComEd.com or visit https://www.comed.com/ways-to-save/for-your-home/manage-my-energy/smart-meter-connected-devices

Ohio Edison has compatible AMI Smart Meters.

How to connect to Ohio Edison:

1. Gather your Ohio Edison Account number
2. Gather the serial number from your Ohio Edison Smart Meter
3. You'll also need the following information about your Emporia Vue Utility Connect
4. Manufacturer: Emporia
5. Make/Model: Vue Utility Connect
6. ‍MAC ID/ EUI Code (MAC Address): Located on the Vue and the inside lid of the Vue packaging.
7. Install Code: Located on the Vue and the inside lid of the Vue packaging.
8. Download and fill out the Ohio Edison HAN Provisioning Request Form with the information you collected above.
9. Submit the completed form to FirstEnergySmartMeterProgram@Honeywell.com.

If you have any questions about the Ohio Edison HAN program, please feel free to contact Honeywell at 1-855-830-2922 or FirstEnergySmartMeterProgram@Honeywell.com.

PLEASE CONTACT DLC BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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Almost any First Energy customer can connect the Emporia Vue: Utility Connect to their First Energy Smart Meter.

How to connect to First Energy

1. Gather your Ohio Edison Account number
2. Gather the serial number from your First Energy Smart Meter
3. You'll also need the following information about your Emporia Vue Utility Connect
4. Manufacturer: Emporia
5. Make/Model: Vue Utility Connect
6. ‍MAC ID/ EUI Code (MAC Address): Located on the Vue and the inside lid of the Vue packaging.
7. Install Code: Located on the Vue and the inside lid of the Vue packaging.
8. Download and fill out the Ohio Edison HAN Provisioning Request Form with the information you collected above.
9. Submit the completed form to FirstEnergySmartMeterProgram@Honeywell.com.
10. If you have any questions about the Ohio Edison HAN program, please feel free to contact Honeywell at 1-855-830-2922 or FirstEnergySmartMeterProgram@Honeywell.com.

Almost any PPL customer can connect the Emporia Vue: Utility Connect to their PPL Smart Meter.

How to connect to PPL

1. Collect the MAC ID and Install Code located both on the back of the Vue and the inside lid of the Vue packaging.
2. Go to the PPL HAN Monitor Sign Up page
3. Enter your PPL username and password and click Sign In.
4. Your meter number should be displayed
5. Click the orange “Get In-Home Monitor” button
6. Click “Register Device” on the top right
7. Click the orange “I confirm the Above- Register Now” button
8. Enter the following information into the provided fields
   Model: Other
   Other Model Name: Vue
   Vendor Name: Emporia
   MAC Address: From Step 1
   Install Code: From Step 1
9. Click "Register"

It can take several days for PPL to provision your Vue. If you have any questions or issues, please email EUHANPilot@pplweb.com.

PLEASE CONTACT THE CITY OF SASKATOON BEFORE PURCHASING A VUE. While they have compatible AMI Smart Meters, they might not allow you to connect the Emporia Vue: Utility Connect to their meter. However, you still have an option!

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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AEP still supports new device connections. Submit your connection request to hansupport@aep.com

As of Dec 8, 2019, Centerpoint no longer supports new device connections. For more information contact han.support@centerpointenergy.com.

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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As of Dec 8, 2019, Oncor no longer supports new device connections. For more information contact hansupport@oncor.com.

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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At this time, the status of TNMP is unknown. For more information contact TNMP directly.

There’s still a VUE for You!

The Gen 2 Emporia Vue is a great alternative if you can’t connect to an AMI Smart Meter. It installs in most homes with a split-phase electrical system and access to the utility’s main cables in the circuit panel. The Vue for circuit panels offers more granular data sampling than the Vue with ZigBee®, it can monitor solar generation and net metering, and it has the ability to monitor up to 16 individual circuits with the addition of individual circuit sensors. Check out how the Vue for circuit panels works.

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Almost any Burlington Electric customer can connect the Emporia Vue: Utility Connect to their Burlington Smart Meter.

How to connect to Burlington Electric

1. Collect the MAC ID and Install Code located on the Vue and the inside lid of the Vue packaging.
2. Fill out the Contact Form on the Burlington Website.
3. In the message field let them know that you would like to connect an Emporia Vue to your meter and included the MAC ID and install code.
4. Don’t forget to enter your Customer ID

Almost any GMP customer can connect the Emporia Vue with ZigBee® to their GMP Smart Meter.

How to connect to GMP

1. Collect the MAC ID and Install Code located on the Vue and the inside lid of the Vue packaging.
2. Contact GMP along with your account details to connect your Emporia Vue with ZigBee® to your AMI Smart Meter.